NEMUVI
Privacy policy
Updated: October 3, 2026
This notice explains how the NEMUVI operator identified below processes personal data as data controller.
1. Data we process
Account data includes your name, email, password hash and session information. If you use Telegram sign-in or linking, we process your Telegram ID and available profile details. We also store the values you enter, such as age, sex, height, weight, goals, favourites, meal records and statistics. Payment records include the provider, transaction identifier, status and access entitlement. Support messages and technical security logs may contain your contact details and IP address.
2. Purposes and legal bases
Account management, synchronisation, paid access and requested functionality are processed to perform our contract with you. Security, fraud prevention and resolving support issues serve our legitimate interests. Records required by law are retained to meet legal obligations. Optional profile and nutrition fields are used for the functions you request; do not enter diagnoses or medical records. We do not use your nutrition records for advertising.
3. Providers and payments
Hosting and email providers process information needed to operate the service and send account emails. For the selected payment, Paddle or Lemon Squeezy receives your email and account and checkout identifiers to process and record the transaction and link access. The provider may request a name, billing address and payment details in its checkout under its own privacy policy. NEMUVI does not store full card numbers or CVV and does not send food diaries or body measurements to payment providers. Telegram also applies its own policy. Providers may process data outside your country; applicable safeguards and transfer arrangements are described in their linked policies. You may request provider information from us.
4. Cookies and storage
We use essential session cookies for sign-in and browser storage or cookies for preferences such as language and theme. Disabling these may prevent sign-in or saving preferences. We do not add advertising trackers or third-party audience analytics to NEMUVI. Payment and Telegram interfaces have their own data practices described in the linked policies.
5. Retention and protection
Data is stored in the service database with restricted access. Passwords and recovery tokens are stored as hashes. Account and food records are kept while needed to provide your account, until deletion is requested or another lawful retention reason applies. Transaction records, security logs and backups may be retained as necessary for legal obligations, security, disputes and recovery; they are not kept indefinitely without a purpose.
6. Your choices and rights
Contact support@nemuvi.com to request access, correction, deletion, a portable copy, restriction or to object to processing where applicable. We may need to verify ownership before acting. You may correct profile details in settings. Where processing relies on consent, you may withdraw it without affecting prior lawful processing. You may complain to your local supervisory authority, including the President of the Polish Personal Data Protection Office (UODO).
7. Updates and contact
The date above identifies this notice’s revision. Material changes will be communicated through the service or account email. For privacy questions or requests, contact the operator below.
Service operator and contact
Bachynskyi Oleksandr Ihorovych
Hugona Kołłątaja 9/15, 41-200 Sosnowiec, Poland
support@nemuvi.com
@nemuvi_bot